Is there a problem with the VPN on Android?

Elsayed Sarhan

It does not work for me and I do not know the solution or the cause of the problem, it works on the PC but does not work on the mobile!!!

Gjoksi

Hello.

Check the below article for the troubleshooting steps:

https://www.bitdefender.com/consumer/support/answer/11311/

I think that uninstalling and reinstalling the Bitdefender VPN application will surely solve the issue.

Regards.

Elsayed Sarhan

https://community.bitdefender.com/en/discussion/comment/316323#Comment_316323

I changed dns& clear cache then reinstall and intall Bitdefender vpn app but the problem still unfortunately.

Gjoksi

Hello again.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

or

https://community.bitdefender.com/en/discussion/91918/bitdefender-websites-and-bitdefender-consumer-support-contacts

NOTE: Bitdefender telephone support is not toll-free!

Regards.

Viscos

Ralentissement vers des sites ou impossibilité d’y accéder : messages d’erreur . Les envois de mails n’aboutissent pas . Que puis-je faire ?