Bitdefender did not found three potential threats, I'm wonder, what am I paying my money for?

ArchyDice

before download file from Internet I check it with Bitdefender and Virustotal, three threats were found by Virustotal and None by Bitdefender.

Screenshots are result of checking same file. I'm thinking, what am I paying my money for?

Guilhermesene

Note that only a few anti-virus solution companies have detected it as malware, so this most likely indicates a false positive from those companies that have wrongly detected it.

If you still have the malicious file you can send it to Bitdefender Labs for analysis at this link

https://www.bitdefender.com/consumer/support/answer/29358/

ArchyDice

Me, and thousand users like me, we trust Virustotal, free online malware detector. As example I checked and found this is infected installation file to download SplitCam free Streaming software version 10. From same sours I checked installation file version 8 it's clean, so I downloaded and install it. Every time when I open the program it is forcing me to upgrade to version 10 and I afraid in one day it can happen without my control by itself.

Reason why I open this topic to show Bitdefender users, so this defender is far from ideal, like it says paid advertisement.

Gjoksi

Hello.

Since you think that the file hasn't been detected as malware by Bitdefender, you should report the file(s) and/or URL(s) as false negative to Bitdefender Labs here:

https://www.bitdefender.com/consumer/support/answer/29358/

You could also send them the screenshots you already posted here.

Regards.

ArchyDice

To fill up Bitdefender Detection Report form it is not for me, too many strange questions and information, after all it has limit - "file upload is limited to 25MB" - my screenshot 125mb. I have no desire to continue this useless task.

Gjoksi

@ArchyDice

Hello.

In that case, you should contact Bitdefender Consumer Support by chat:

https://www.bitdefender.com/consumer/support/help/

The Support Agent will provide you with an alternative upload location, where you can upload files larger than 25 MB.

Regards.