RF Online Games Doesn't Open After I Installed Bitdefender Application. What Should I Do?

Harrel

yesterday I just Installed Bitdefender Total Security then after that when I tried to open my RF Online Games one time its open but suddenly it keeps disconnect in the middle while I'm playing then after that it doesn't open anymore.

Alexandru_BD

Hello @Harrel and welcome to the Community!

I would recommend enabling the Game Profile and you can also add the game .exe as an exception for the Advanced Threat Defense module:

https://www.bitdefender.com/consumer/support/answer/2066/

https://www.bitdefender.com/consumer/support/answer/2393/

If the game still crashes, you can get in touch with the Support Teams for a more detailed investigation.

You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/help/

Let us know how it goes.

Regards

Harrel

i tried to un install the bitdefender total security and its working my online games works properly...so the problem is the bitfender try to blocked my games

Flexx

https://community.bitdefender.com/en/discussion/comment/317928#Comment_317928

Have you tried setting the website as an exclusion in bitdefender.

How to stop Bitdefender Web Protection from blocking a safe Website : https://www.bitdefender.com/consumer/support/answer/1519/

Let us know, if this help.

Regards

Gjoksi

Hello.

You have been promoted to Level 2.

You can now post screenshot(s) of the issue, so we can better understand it.

Take a screenshot(s) of the notifications in the Bitdefender application. The Notifications window can be accessed from the left-side column of the Bitdefender interface.

We need to take a look at the message with the information that Bitdefender blocks/terminates the RF Online Games. It should be in "Crititcal" or "Warning" category.

Regards.