Unable To Install Bitdefender Due To Unable To Delete Kaspersky Total Security. Any Help?

Adonizedek

I just uninstalled Kaspersky from my laptop using the downloaded file from Kaspersky's URL https://kas.pr/kvrmvr as directed by tech support from Kaspersky. I ran the downloaded program kavremvr.exe . I took out all the installations of the Kaspersky modules one at a time with reboots after each one of them.

I tried installing Bitdefenderon this same laptop and I was stopped because it said I needed to remove Kaspersky. I ran the program to remove it but it failed to do so.

Any suggestions on what to do now?

Peter Walter

I am unable to install bitdefender d/t unable to delete Kaspersky Total Security from Windows laptop. HELP

Alexandru_BD

Hello @Adonizedek and welcome to Bitdefender and the Community!

Have you used this uninstall tool for Kaspersky?

https://www.bitdefender.com/consumer/support/answer/2625/

As the provider indicates, this tool removes the antivirus applications that cannot be removed completely using standard Windows tools. If the antivirus cannot be removed completely using this tool, I would recommend contacting the service provider for further assistance.

Let us know how it goes.

Regards