I Have BD Total Security, But My Phone Thinks It Is Running A Trial Version. Any Suggestions?

erlang3
erlang3
edited December 2022 in Mobile Security

Central is aware the phone has Mobile Security installed and I'm wondering why the version in the phone says trial.

Best Answer

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Answer ✓

    Hello.

    First, log out from your Bitdefender Central account.

    Next, in Bitdefender Mobile Security, click on the "More" menu and on the top of the dialog box, click on your account name, then click on "Log out of your account".

    In the next dialog boxes enter your e-mail and password that you used for your Bitdefender account and subscription and click on "Sign in".

    Wait a few seconds and sign in back to your Bitdefender Central account.

    That should solve the issue with the trial/paid version of BD Mobile Security.

    Regards.