Problem With Bitdefender Pop-Up Notifications. Any Suggestions?

gualberta123 · January 2023

Like everyone else, the popup notifications are incessant, annoying, and unrelenting. I have the notifications for BD and Windows turned off - I don't want 100 notifications per day.... but they keep coming.

Never, ever, ever going to use this product again.

Gjoksi · January 2023

Hello.

Open your Bitdefender program and go to:

1. Settings -> General and disable "Special offers" and "Recommendation notifications" (for the "Password Manager" notification)

2. Protection -> Antivirus -> Settings -> Scan flash drives and select "Autoscan" or "Disabled", do not select "Ask every time" (for the "USB Immunizer Recommendation" notification)

3. Protection -> Antivirus -> Settings -> Scan CD & DVD and select "Autoscan" or "Disabled", do not select "Ask every time" (for the "CD/DVD Recommendation" notification)

4. Privacy -> Safepay -> Settings and disable "Safepay notifications"

5. Privacy -> Video & Audio Protection -> Settings and disable "Notify when allowed applications connect to the webcam", "Notify when an application tries to access the microphone" and "Notify when browsers access the microphone"

6. Utilities -> Profiles -> Settings and disable "Activate profiles automatically" (for the Profile notification)

After doing that, in the future no pop-up notifications will be displayed in the lower right corner of your screen.

REMEMBER: When a threat is detected, a pop-up notification will be displayed in the lower right corner of your screen and you can't disable those pop-up notifications.

Next, as an option to fully disable the Bitdefender alerts and pop-ups, open your Bitdefender program, go to Utilities -> Profiles -> Settings and enable/activate "Work Profile" or "Game Profile".

When "Work Profile" or "Game Profile" is enabled/activated, all Bitdefender alerts and pop-ups are disabled.

Finally, as for the Bitdefender VPN pop-ups, you can simply uninstall Bitdefender VPN from your device by following the steps provided here (just select "Bitdefender VPN"):

https://www.bitdefender.com/consumer/support/answer/2791/

or

open the Bitdefender VPN program, go to Settings -> Notifications and disable "Allow notifications".

It is recommended that you also review the privacy preferences set in your Bitdefender Central account:

1. On any internet-connected device launch a web browser, visit https://central.bitdefender.com and sign in to your Bitdefender Central account.

2. Click on your username in the top right corner and select "Bitdefender Account" in the menu. This option will launch in a new browser tab.

3. Access the "Data & Privacy" tab, then click on the "Privacy preferences" section.

4. Uncheck both boxes to stop promotional messages:

- Receive in product insights regarding threats, news, and offers.

- Receive insights regarding threats, news, and offers via email.

Regards.

Alexandru_BD · January 2023

Hello @gualberta123,

In addition to @Gjoksi's instructions above, it will be helpful for us to know exactly what notification is bothering you, what information it displays and its frequency. Some notifications related to the security of your device cannot be disabled completely, as this defies the purpose of having an antivirus in the first place. For security notifications, it is necessary to address the trigger or possible threat in order to supress the pop-ups. If you are encountering the "Threat detected" notification, check this thread here:

https://community.bitdefender.com/en/discussion/90514/how-to-stop-the-extremely-annoying-notification-threat-detected/p1

In the event the "Suspicious connection blocked" notification is displayed, have a look here:

https://community.bitdefender.com/en/discussion/89808/is-there-any-way-to-turn-off-suspicious-connection-blocked-notifications/p1

Regards