How To Fix "Banned email. Add a different one" Notification In BD Mobile Security?

Ribs · 2023-01-22T07:15:01+00:00

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Ribs

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Gjoksi

Hello.

It is possible that you have entered the email address several times, but did not validate it using the confirmation email.

Anyway, this can be resolved by Bitdefender Consumer Support, so you should contact them by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

NOTE: Bitdefender telephone support is not toll-free!

Regards.

Flexx

Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Nareshbabu

my email is "******@gmail.com" is banned in Bitdefender mobile App. can in add this email

Scott

https://community.bitdefender.com/en/discussion/comment/323355#Comment_323355

Hello, I removed your full email address for your security and protection sake. In this case, please follow the above posts by Gjoksi and Flexx in contacting support.

Kind regards,

Scott

Flexx

https://community.bitdefender.com/en/discussion/comment/323355#Comment_323355

I see that the email that you have used to create your account on bitdefender community is different from one that you posted above. I would request you to contact bitdefender support team by dropping them an email at bitsy@bitdefender.com

Also share the screenshot of the error you get while login into your bitdefender account on your mobile device.

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards