Importing A .db Wallet File Into The New Password Manager. Any Help?

...user

Dear all,

I have the following situation. I used the old version of password manager for a long time and exported my wallet last years as a .db file. This was the save and recommend option.

Due to a technical issue, I had to reinstall windows and lost all not back-up data on my computer. I know want import into the new password manager the .db file from its precessor. I cannot find this option, as it only allows to import .csv or .json files. I do not have the option to export my wallet as a .csv, as this .db file is the only back-up

Is the new password manager not all backwards compatible?

Gjoksi

Hello.

Just follow the instructions from this article:

https://www.bitdefender.com/consumer/support/answer/2108/

Regards.

...user

Hey, thank you for the suggestion but this does not work. The article describes how to export a wallet into csv and then import the csv. That is easy. I need to import a .db file as used to be the standard with the old password manager. That is why I said that I do not have the option to export and then import an .csv. I have to import a .db file.

Scott

@Alexandru_BD would you give us a little help on this one. Kindly also see:

https://community.bitdefender.com/en/discussion/82931/password-manager-cant-i-import-a-database-from-db-file

TIA

...user

Thank you for this post. I saw this one and it looks as it gives a link:

Answer in question from Scott's link

''Hi Member,

You can import .db files also. Have a look at below link and follow the procedure as stated by bitdefender staff :

https://www.bitdefender.com/consumer/support/answer/2108/

Regards

Flex''

The link, however, goes back to the article that only describes how to export and import an .csv file. Which is unfortantly excatly what I cannot do.

Scott

Which is why there was a follow-up post to contact support. I just wanted Alexandru to see that one too, as it's been brought up before (that thread). Oh, and I get it, an old BD Wallet .db file that can't be (seemingly for now) imported into BD Password Manager..a bit frustrating.

edit: If you wanted to contact Support, Chat may be the quickest way to get an answer, or they can at least head you in the right direction.

https://www.bitdefender.com/consumer/support/help/

Scott

Gjoksi

Hello again.

"You can import data from other password management applications in multiple formats: csv, json, xml, txt, 1pif, fsk."

Unfortantely, i think that there is absolutely no way to import the .db file into the Password Manager.

But, like @Scott already suggested, wait for @Alexandru_BD's answer or contact Bitdefender Consumer Support.

Regards.

Alexandru_BD

Hi,

This goes far beyond my technical expertise and there are insufficient details for me to pronounce myself, therefore I would suggest contacting the Support engineers for a more in-depth analysis and further guidance..