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Lost My Key Activation Password. What Should I Do?

JesseG666
JesseG666 ✭
edited February 2023 in Central and Subscriptions

So I had a paid subscription and it ended recently. Iost my key activation password. How can I obtain it? Or another one that will work? Any help is gr8t3fuL.

Answers

  • Gjoksi
    Gjoksi mod

    Hello.

    ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices and/or your payments/purchases.

    So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

    Regards.

  • Alexandru_BD
    Alexandru_BD admin

    Hello @JesseG666 and welcome to the Community!

    Can you share more details with us? What "key activation password" do you require?

    It can be one of the following:

    a) Activation code for a Bitdefender product/service

    b) 2-Factor Authentication verification code

    c) Central account password

    d) Master Password (Password Manager)

    d) something else 🙂

    Looking forward to your response.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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