Why Can't I Use The Bitdefender VPN Included With My Basic Subscription?

AlexSword
AlexSword
edited February 2023 in VPN

Hello. I don't want to renew my VPN Premium subscription. Why won't Bitdefender let me turn on the VPN that comes with the package? Can I refuse to renew only VPN Premium, or will I have to abandon Bitdefender entirely and take another antivirus for this?

Answers

  • Scott
    Scott ✭✭✭✭✭

    Hi @AlexSword

    Try going into your Central account, click on your Subscriptions, on your Premium VPN click the blue Manage button/Manage device allocation, and on the This bundle contains drop-down arrow, uninstall it from the device, restart your PC, and see if you revert to the free, 200 MB a day version.

    Kind regards,

    Scott

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

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