What Is Trojan.GenericKD.61394334? False Positive Or Not?

Kodala

Hello.

My Bitdefender detected Trojan.GenericKD.61394334.

Can you say is it a trojan?

Thanks.

Gjoksi

Hello.

Could be a false positive.

Anyway, only the malware researchers at Bitdefender Labs can help you with the issue.

You should report the file(s) and/or the URL(s) as false positive to Bitdefender Labs here:

https://www.bitdefender.com/consumer/support/answer/29358/

You could also do the steps below.

First, take screenshot(s) of the issue,

create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1733/

and

create a log file on your Windows device using BDsysLog, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1922/

Next, contact Bitdefender Consumer Support by e-mail:

https://www.bitdefender.com/consumer/support/help/

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

Regards.

Kodala

Thank you so much

Flexx

Additionally, can you share the virustotal link of the detected sample here.

Regards