Bitdefender's Advanced Threat Defense Blocked "sgdtujv" malware. Any Help?

Overlord

Every 10 minutes BT block aplication. Somebody Know programs with the archive "sgdtujv"?

What does this file (sgdtujv) mean or what program does it belong to?

Thanks

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Bloqueada una aplicación potencialmente maliciosa

hace 10 minutos

Característica:

Advanced Threat Defense

Se ha identificado la aplicación sgdtujv como potencialmente maliciosa, por lo que ha sido bloqueada. Ruta de la aplicación: C:\Users\Usuario\AppData\Roaming\sgdtujv Parámetros de línea de comandos: "C:\Users\Usuario\AppData\Roaming\sgdtujv" ID de detección: SuspiciousBehavior.29C9D14767AC445F

https://i.imgur.com/BqwqpYN.png

Gjoksi

Hello.

Only the malware researchers at Bitdefender Labs can help you with the issue, so do the steps below.

First, take screenshot(s) of the issue,

create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1733/

and

create a log file on your Windows device using BDsysLog, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1922/

Next, contact Bitdefender Consumer Support by e-mail:

https://www.bitdefender.com/consumer/support/help/

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

Regards.