Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Popups/Spam From Bitdefender. Can It Please Stop?

Options
Frankly Verb
edited March 2023 in General Topics

My pc have been on for less than 60 minutes and i already had 2-3 Popups / Spam from Bitdefender, that want me to spend more money on their product.

Can it please stop??

I bought bitdefender to prevent spam and popups. If this is what i get, i will have to file for a refund and find a product that dosnt give me that. Or settle for a free product where i can accept stuff like that as a part of it being free.

Best Answers

  • Scott
    Scott Defender of the month mod
    Answer ✓
    Options

    Hi @Frankly Verb

    Please confirm you have disabled these two options in Settings.

    Let us know if that helped.


    Kind regards,

    Scott

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Answer ✓
    Options

    Hello.

    In addition to what @Scott said, as for the Bitdefender VPN pop-ups, you can simply uninstall Bitdefender VPN from your device by following the steps provided here (just select "Bitdefender VPN"):

    or

    open the Bitdefender VPN program, go to Settings -> Notifications and disable "Allow notifications".

    It is recommended that you also review the privacy preferences set in your Bitdefender Central account:

    1. On any internet-connected device launch a web browser, visit https://central.bitdefender.com and sign in to your Bitdefender Central account.

    2. Click on your username in the top right corner and select "Bitdefender Account" in the menu. This option will launch in a new browser tab.

    3. Access the "Data & Privacy" tab, then click on the "Privacy preferences" section.

    4. Uncheck both boxes to stop promotional messages:

    - Receive in product insights regarding threats, news, and offers.

    - Receive insights regarding threats, news, and offers via email.

    Regards.

Answers