Popups/Spam From Bitdefender. Can It Please Stop?

My pc have been on for less than 60 minutes and i already had 2-3 Popups / Spam from Bitdefender, that want me to spend more money on their product.

Can it please stop??

I bought bitdefender to prevent spam and popups. If this is what i get, i will have to file for a refund and find a product that dosnt give me that. Or settle for a free product where i can accept stuff like that as a part of it being free.

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Accepted answers

Scott

Hi @Frankly Verb

Please confirm you have disabled these two options in Settings.

Let us know if that helped.

Kind regards,

Scott

Gjoksi

Hello.

In addition to what @Scott said, as for the Bitdefender VPN pop-ups, you can simply uninstall Bitdefender VPN from your device by following the steps provided here (just select "Bitdefender VPN"):

https://www.bitdefender.com/consumer/support/answer/2791/

open the Bitdefender VPN program, go to Settings -> Notifications and disable "Allow notifications".

It is recommended that you also review the privacy preferences set in your Bitdefender Central account:

1. On any internet-connected device launch a web browser, visit https://central.bitdefender.com and sign in to your Bitdefender Central account.

2. Click on your username in the top right corner and select "Bitdefender Account" in the menu. This option will launch in a new browser tab.

3. Access the "Data & Privacy" tab, then click on the "Privacy preferences" section.

4. Uncheck both boxes to stop promotional messages:

- Receive in product insights regarding threats, news, and offers.

- Receive insights regarding threats, news, and offers via email.

Regards.

All comments

Scott

Hi @Frankly Verb

Please confirm you have disabled these two options in Settings.

Let us know if that helped.

Kind regards,

Scott

Frankly Verb

https://community.bitdefender.com/en/discussion/comment/322474#Comment_322474

Hi @Scott

And thank you for the quick reply, i have turned them off now.

I was not aware that they were there as an option, i hope it will help.

Scott

No problem, that's what we're here for :)

Gjoksi

Hello.

In addition to what @Scott said, as for the Bitdefender VPN pop-ups, you can simply uninstall Bitdefender VPN from your device by following the steps provided here (just select "Bitdefender VPN"):

https://www.bitdefender.com/consumer/support/answer/2791/

open the Bitdefender VPN program, go to Settings -> Notifications and disable "Allow notifications".

It is recommended that you also review the privacy preferences set in your Bitdefender Central account:

1. On any internet-connected device launch a web browser, visit https://central.bitdefender.com and sign in to your Bitdefender Central account.

2. Click on your username in the top right corner and select "Bitdefender Account" in the menu. This option will launch in a new browser tab.

3. Access the "Data & Privacy" tab, then click on the "Privacy preferences" section.

4. Uncheck both boxes to stop promotional messages:

- Receive in product insights regarding threats, news, and offers.

- Receive insights regarding threats, news, and offers via email.

Regards.

Frankly Verb

@Gjoksi

Thank you sir :)

Frankly Verb

Also, im sorry if i sounded a bit angry about this, but i litterly just refunded another security product. Because they spammed me with "by an upgrade" on my email, with popups and in the program aswell. So i was a bit challenged when i thought Bitdefender started doing that too.

Scott

https://community.bitdefender.com/en/discussion/comment/322538#Comment_322538

No problem, Frankly Verb, you expressed a bit of frustration but also were very accommodating in accepting our answers :) And trust me, we've heard worse :)