Hello. I keep getting this message 1 device at risk Motorola hyper one please help. Thank you

zakk2115

Hello. I keep getting this message 1 device at risk, then I fix it but still pops up. Please help, thank you

Gjoksi

Hello.

You should contact Bitdefender Mobile Support by e-mail:

bms@bitdefender.com

Regards.

zakk2115

Thank you very much

Alexandru_BD

Hi @zakk2115,

Do you get this message in Central? There's a chance that Web protection gets disabled and this is when the device appears at risk:

https://www.bitdefender.com/consumer/support/answer/32406/

Let us know if this is the case here. Alternatively, you can remove the device from your subscription and add it again to see if that helps.

https://www.bitdefender.com/consumer/support/answer/2795/

Regards

zakk2115

Thank you very much