Activation code

I buy Bitdefender Internet Security plan but my activation code does not work on my android? I can instal on 3 devices and a dont undestand de error.


Answers

  • Hello @Dinarte and welcome to the Community.

    Bitdefender Internet Security cannot be installed on mobile devices, since this license covers only Windows OS. You can install protection on up to 3 Windows devices in this case.

    The solution here would be to get in touch with the Bitdefender commercial support representatives to request an upgrade of your license to Total Security, as this package offers complete protection for Windows, macOS, Android and iOS under the same roof.

    Simply choose one of the contact channels available here to submit your request:

    https://www.bitdefender.com/consumer/support/help/

    Kindly be advised that some validity adjustments might be required when upgrading to a superior product. Otherwise, the upgrade is free of charge and this way you won't have to place a new separate order for Mobile Security for Android.

    Let us know how it goes.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • Hello.

    In addition to what @Alexandru_BD already said, here's a full list of Bitdefender home products and subscriptions:

    -- Bitdefender ULTIMATE SECURITY --

    Included: Unlimited VPN Traffic, Password Manager

    Full Identity Theft Protection (available for USA only), Credit Monitoring (available for USA only), $1 Million Identity Theft Insurance (available for USA only)

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 10

    Subscription: 1 year

    -- Bitdefender PREMIUM SECURITY --

    Included: Unlimited VPN Traffic, Password Manager

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 10

    Subscription: 1 year

    -- Bitdefender FAMILY PACK --

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 15 / Household

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender TOTAL SECURITY --

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 5, 10

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender INTERNET SECURITY --

    Operating System: Windows

    Number Of Devices: 1, 3, 5, 10

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender ANTIVIRUS PLUS --

    Operating System: Windows

    Number Of Devices: 1, 3, 5, 10

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender ANTIVIRUS --

    Operating System: macOS

    Number Of Devices: 1, 3

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender SMALL OFFICE SECURITY --

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 5, 10, 20

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender MOBILE SECURITY --

    Operating System: Android, iOS

    Number Of Devices: 50 / 1 Account

    Subscription: 1 year

    Regards.