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Hello , I recently bought Bitdefender Identity protection, I need to activate it through my mobile n

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Eyeless
Eyeless
in Digital Identity Protection

thanks

Answers

  • Eyeless
    Eyeless
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    Hello , I recently bought Bitdefender Identity protection, I need to activate it through my mobile number, but Bitdefender doesn't send me a code, so I pay for a subscription that I can't activate. It doesn't work, anyone have a suggestion, thanks in advance


  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
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    Hello.

    Check out this article:

    https://www.bitdefender.com/consumer/support/answer/32562/#1

    Also, ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices and/or your payments/purchases.

    So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

    Regards.

  • Alexandru_BD
    Alexandru_BD admin
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    Hi @Eyeless,

    In addition to the insightful information above, you might want to check this article as well:

    https://www.bitdefender.com/consumer/support/answer/18797/

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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