Why is Bitdefender not updating regularly.?

I have set my Bitdefender Total Security to update on hourly interval. But I have noticed that it was not updating regularly. So I am doing it manually. Need solution.

Best Answers

  • Gjoksi
    Gjoksi mod
    Answer ✓

    Hello.

    Open Bitdefender program, go to Utilities -> Profiles -> Settings and see if option "Activate profiles automatically" or any of the profiles (Work, Movie, Game, Public Wi-Fi or Battery Mode) is switched on / enabled.

    When Work profile is enabled, update check interval is automatically set to 8 (eight) hours.

    When Movie profile is enabled, update check interval is automatically set to 8 (eight) hours.

    When Game profile is enabled, update check interval is automatically set to 12 (twelve) hours.

    When Public Wi-Fi profile is enabled, update check interval is automatically set to 1 (one) hour.

    When Battery Mode profile is enabled, update check interval is automatically set to 1 (one) hour.

    So, if you want to set the update check interval in Settings -> Update -> Update check interval by yourself, first you must switch off the option "Activate profiles automatically" and/or any of the profiles (Work, Movie, Game, Public Wi-Fi or Battery Mode).

    Regards.

  • Alexandru_BD
    Alexandru_BD admin
    Answer ✓

    What this man said 🔝

    Whenever the Profiles are enabled, the update preferences are replaced by the default settings of the profiles and this includes the update frequency. My update settings look like this and I have never set it to update hourly:

    You can also check for updates from time to time by right-clicking on the Bitdefender systray icon:

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • Flexx
    Flexx mod
    Answer ✓

    One reason maybe that the unavailability of signatures also due to which even if you manually update or if bitdefender is set to automatically update it will still return as update complete. You cannot expect that malware signatures will be available to you every hour. It depends on the malware researchers how often they create signature and process it for update.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

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