VPN on Android Won't Connect (Error 32801 and 12)

I know these questions are everywhere, but I can't seem to find an answer on here specific to the error message I'm receiving. I've been unable to connect to my VPN on my Android phone. When I try within the Central app, I get error 32801, and when I try in the separate VPN app, I get error message 12.

I've cleared the cache, reinstalled the app, all permissions are set correctly, I use no other VPNs... Nothing. Any ideas? Thank you!

Find more posts tagged with

bitdefendervpn

vpn

vpn connection

premium vpn

Accepted answers

All comments

Hello.

Follow the steps from this article:

https://www.bitdefender.com/consumer/support/answer/11311/

If that didn't help, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Regards.

Quick Links