VPN won't connect

RayK

All of a sudden my VPN is refusing to connect. I does not matter how many times I reboot my HP Envy, running the latest versions of Google Chrome & MS Edge, I get the Code 9 error message.

Gjoksi

Hello.

Follow the steps from this article:

https://www.bitdefender.com/consumer/support/answer/11311/

If that didn't help, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Regards.

donmack57

bitdefender getting error code 9. Can't use it anymore even after reinsalling and restarting. please advise

PWH

Fehler 9 habe das selbe Problem, und weiß nicht weiter

Alexandru_BD

Hello,

We've undergone some maintenance for our VPN servers, should be ok now. Kindly check again if you are able to connect and let us know.

Regards,

Alex