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VPN won't connect

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RayK
RayK
in VPN

All of a sudden my VPN is refusing to connect. I does not matter how many times I reboot my HP Envy, running the latest versions of Google Chrome & MS Edge, I get the Code 9 error message.

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  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
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    Hello.

    Follow the steps from this article:

    https://www.bitdefender.com/consumer/support/answer/11311/

    If that didn't help, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Regards.

  • donmack57
    donmack57
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    bitdefender getting error code 9. Can't use it anymore even after reinsalling and restarting. please advise

  • PWH
    PWH
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    Fehler 9 habe das selbe Problem, und weiß nicht weiter

  • Alexandru_BD
    Alexandru_BD admin
    edited November 2023
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    Hello,

    We've undergone some maintenance for our VPN servers, should be ok now. Kindly check again if you are able to connect and let us know.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

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