VPN won't connect

All of a sudden my VPN is refusing to connect. I does not matter how many times I reboot my HP Envy, running the latest versions of Google Chrome & MS Edge, I get the Code 9 error message.

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  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭

    Hello.

    Follow the steps from this article:

    If that didn't help, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Regards.

  • bitdefender getting error code 9. Can't use it anymore even after reinsalling and restarting. please advise

  • Fehler 9 habe das selbe Problem, und weiß nicht weiter

  • Alexandru_BD
    Alexandru_BD admin
    edited November 2023

    Hello,

    We've undergone some maintenance for our VPN servers, should be ok now. Kindly check again if you are able to connect and let us know.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user