I can't switch account...

MksBEN

when i click on switch Account nothing happen.

there no information on my account..

i faced this problem after restoring my windows to a previous backup version using Macrium Reflect.

i tried multiple times to uninstall Bitdefender and reinstall but when it finished it won't open only a grey icon of Bitdefender in the task bar asking me to sign in but when i click on that icon to open the program it won't open.

Gjoksi

Hello.

Anyway, ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).

So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

Regards.