Initial full scan time

On my initial full scan on windows my scan only ran for 3 minutes and looked at about 400k files. Why so quick? This is an old pc with millions of files.

Best Answer

  • Flexx
    Flexx mod
    Answer ✓

    Usually users here complain that bitdefender takes a lot of time in full scanning their system but your query seems to be opposite.

    I would advise you to kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

    Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

    The support team will reply back to your query within next 24-48 hours excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

Answers

  • RedsFan
    RedsFan ✭✭✭

    My kids have an older laptop with 8 GB and Amd processor

    a first full scan takes 4 hours !! this is very long ...