Hello friends... I have just installed the program but I can't exactly activate it... Please help me

rmqadm45

Hello.. Please guide me how to activate the program??

rmqadm45

Hello... I have a problem in launching the program and how to use the program, please help me

Scott

Hi @rmqadm45

Are you having a problem activating Bitdefender on a MAC, and Android? I replied to your Android thread.

Regards,

Scott

Emiliya

Ive installed Bitdefender Plus on my Mac and keep trying to activate it but when I put the Activation Code there appears ''Server error. Please try again" . How can I activate it?

Alexandru_BD

Hello,

@rmqadm45 I've noticed that you have a Total Security license, however, it seems that it's not protecting any devices yet. Have you managed to follow the instructions from the below article to install protection? If yes, did you encounter any error messages? Please clarify.

https://community.bitdefender.com/en/discussion/comment/326774#Comment_326774

@Emiliya If you have already entered the activation code in Central, it is no longer necessary to re-enter it during installation. Should you receive this message when trying to install the product, please restart the computer then try again. Also, check for other security solutions and uninstall them. The below article may help as well:

https://www.bitdefender.com/consumer/support/answer/17225/

Let us know how it goes.

Regards,

Alex

Emiliya

thanks, @Alexandru_BD I have tried the above but with no success

furthermore the error is Server Error. Please try again

Alexandru_BD

Hello @Emiliya,

Thanks for following up.

If the above steps didn't help, then it's a task for the Support teams. Head to the link below to choose the desired contact channel:

https://www.bitdefender.com/consumer/support/help/

Regards

Emiliya

https://community.bitdefender.com/en/discussion/comment/326907#Comment_326907

Thank you Alexandru _BD for you quick reply. Believe me I trying this link more than 10 days and it always leads me to the same link. Its "Catch 22". There is not a direct link to thе email to the technical support neither their phone .