How to get help to undelete a file PST

CaribGp

Hi All, I new to bitdefender and after a virus scan my inbox.pst was quarantine,, and I thought I had to delete the quartine file,, not knowing if I delete the file it will delete the ENTIRE inbox and not just the message with the virus.

So how do I "UNDELETE" the .pst file so I can get back my inbox and all my emails?

I have Bitdefender Total Security BUILD: 27.0.14.78

Last updated 14JUL23

Can anyone help please?

Gjoksi

Hello.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Regards.

CaribGp

Thanks , But I already did, the BitDefender agent said they have to send it to 2nd level support, but it has been a long time since anyone contacted me, Hence i was hoping someone in the BitDefender Community can help me

Scott

@CaribGp would post your ticket number so Mike can see where they're at. You could also send him a PM with your number if desired. @Mike_BD could you look into this on Monday morning, please?

Thank you

Mike_BD

https://community.bitdefender.com/en/discussion/comment/326933#Comment_326933

Hi @CaribGp , as Scott suggested, pleave leave your ticket number (you can either PM me or just leave it here) and I will try and follow-up on that.