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Sugarmamma12
Sugarmamma12 Ms.
edited August 2023 in Central & Subscriptions

I paid for a year, but I couldn't get Bitdefender Security to work, it says expired, and validation code is invalid! Bitdefender Central does not come in on my phone! What is going on??

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  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
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    Hello.

    ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).

    So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

    Regards.

  • Alexandru_BD
    Alexandru_BD admin
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    Hello @Sugarmamma12 and welcome to the community!

    I have noticed that you have successfully activated a Bitdefender Premium VPN subscription in the Central account associated with the email address registered on this forum. I could not locate an antivirus purchase as well. If you can provide me with the activation code in a private message, I can have a look and further advise.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

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