Help if anyone know.
I have not seen that notification before. If want to wait for another member who could possibly help you, or you could contact Support from the link below. Go through the How To's & Troubleshooting prompts until reach the black Contact Support box. You will have three options, Chat, email and phone support, which is not toll-free. Chat can be the quickest way to get things started.
All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/