I have a three device subscription with only one device using it. When I install on my phone I'm told it is only a 14 day trial. What can I do?
Hello,
I'll jump in here. Based on my findings, you have an Internet Security subscription and this can cover Windows devices only. Should you require to protect mobile devices as well, you can either purchase a separate Mobile Security subscription, or you can contact the Bitdefender Support Teams to request an upgrade to a multi-platform solution such as Total Security. Kindly be advised that subscription adjustments will be necessary since you are upgrading to a superior product. Should you wish to proceed with your request and get in touch with the Support teams, you can use the link below to choose from the available contact channels:
https://www.bitdefender.com/consumer/support/help/
I have also noticed you had a separate Mobile Security for Android license that expired yesterday.
Please note that you have entered an email address as your username and this is an open forum, which means the information is publicly visible. I recommend you to choose a username and delete the email address from there.
Regards,
Alex
