reinstall software

zohreh

Hi

I installed an antivirus plus and uninstalled it in error and then installed it again, but it says the activation code is expired , so what should i do know?

Gjoksi

Hello.

ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).

So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

Regards.

Alexandru_BD

Hello @zohreh and welcome to the Community!

I hereby confirm that your Antivirus Plus license is already attached to your Central account and will expire next year in September. Bitdefender codes only need to be activated once and may only be activated in one Bitdefender Central account. You do not need to enter the code each time you install Bitdefender on another device or whenever you wish to reinstall Bitdefender on the same device, as these actions can be made directly from your Central account, as long as you have an active license/subscription there.

Let us know if everything is alright now.

Regards,

Alex