Bought Bitdefender- signed up with the wrong email.

GradebVolkswagen
GradebVolkswagen
in Install and Updates

I bought bitdefender antivirus for mac, however I typed in the wrong email signing up. I now have no way to access the product I purchased.

I remember the email I used to sign up as it just had a few letters missing from the actual address I wanted to use.

Please help!!

Best Answer

  • Gjoksi
    Gjoksi Defender of the month mod
    Answer ✓

    Hello.

    ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).

    So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

    Regards.

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