Macbook pro

erkkivirtanen
erkkivirtanen
in VPN

Why doesn't Bitdefender vpn open when I start my macbook pro? I have to turn it on manually

Comments

  • Alexandru_BD
    Alexandru_BD admin

    Hello @erkkivirtanen,

    Do you have the VPN set to autoconnect at startup? To check this, bring up Bitdefender VPN, go to Settings -> Autoconnect -> Startup and check if the option is enabled.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • erkkivirtanen
    erkkivirtanen

    Yes, I have it on, but it still won't start. It was working fine before the update. The current version is 5.0.0.26. Or is it even newer?

  • Alexandru_BD
    Alexandru_BD admin

    Hi @erkkivirtanen,

    In this case, I think it would be best to contact the Support teams, as more information might be required to troubleshoot this behavior. You can get in touch with our engineers by choosing one of the contact channels available here:

    https://www.bitdefender.com/consumer/support/help/

    Please do let us know how it goes and what was the culprit.

    Thank you and best regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

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