I got charged automatically for a new year and would like to cancel.
I wrote an email with no response.
I got a ticket number but no way to search it.
Ticket number: 1008676537
I just want to reach somebody about a refund
Hello @Jg513 and welcome to the Community!
I have replied to your PM.
Kindly be advised that the usual response timeframe when opening a ticket for the Support teams may vary between 24 to 48hrs depending on the workload. Rest assured the Bitdefender representatives will reply to you in the shortest time possible.
Thank you for your patience and understanding.
Regards,
Alex
