I just noticed that my VPN was renewed for $59 when I can buy it for $29 online?
Hi @dougvicars
The price on the website is a promotional price for first-time buyers. If you want to contact Support to see if they can give you a better deal, that's up to you.
Go through the Account, Billing & Subscription prompts until reach the black Contact Support box. You will have three options, Chat, email and phone support, which is not toll-free. Chat can be the quickest way to get things started.
Also, if you disable auto-renewal, about 2 weeks before your subscription expires, they may contact you through email or your Central account for a better deal. It won't be at a promotional price but may be better than the auto-renewal price. To opt out of auto-renewal, follow the steps from Method 1, as it is tied into your actual payment method (if you went through the website) compared to the Central account Method 2.
I hope this helped,
Scott