Bitfender Password Manager offline?

bgatti

I'm unable to sign into password manager this morning. It is not a problem of password and not a problem f platform, because even on my mobile the circle keeps spinning. Is there a login/server problem?

Gjoksi

Hello.

My specs:

OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed

Installed On 18.01.2023

OS Build 19045.3803

Experience Windows Feature Experience Pack 1000.19053.1000.0

BD Password Manager 1.3.0 On Google Chrome 120.0.6099.200 x64

Android 13

One UI Core 5.1

Google Play System Update November 1, 2023

Android Security Patch Level October 1, 2023

BD Password Manager 1.3.0

Just did a test on both my devices and don't have any issues, i can log in without any problems.

You should first uninstall BD Password Manager:

https://www.bitdefender.com/consumer/support/answer/80989/

and next reinstall:

https://www.bitdefender.com/consumer/support/answer/9443/

https://www.bitdefender.com/consumer/support/answer/2829/

https://www.bitdefender.com/consumer/support/answer/2830/

Regards.

bgatti

Tried your suggestion and now it works.

Thanks!