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Can't access VPN to connect

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AntiAds
AntiAds
edited January 26 in VPN

I have tried to uninstall & reinstall and I still can not access VPN that is included with my subscription. An ad to upgrade appears and when you close it it just keep re appearing not allowing a connection to VPN.

This is new and very annoying pop up. Please fix.

Answers

  • Alexandru_BD
    Alexandru_BD admin
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    Hello @AntiAds and welcome to the community.

    The upgrade recommendation shoud have a button to dismiss it. You can also right-click on the VPN icon in the systray and click 'Connect':

    systray2.JPG


    systray.JPG

    My hypothesis concerning this message is that you have either already used that 200 MB quota, or you've just installed Bitdefender VPN for the first time and received an upgrade recommendation. A restart after reinstall should suppress this message and it's usually recommended to reboot your device after clean installation of software.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

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