Can't access VPN to connect

edited January 26 in VPN

I have tried to uninstall & reinstall and I still can not access VPN that is included with my subscription. An ad to upgrade appears and when you close it it just keep re appearing not allowing a connection to VPN.

This is new and very annoying pop up. Please fix.


  • Alexandru_BD

    Hello @AntiAds and welcome to the community.

    The upgrade recommendation shoud have a button to dismiss it. You can also right-click on the VPN icon in the systray and click 'Connect':

    My hypothesis concerning this message is that you have either already used that 200 MB quota, or you've just installed Bitdefender VPN for the first time and received an upgrade recommendation. A restart after reinstall should suppress this message and it's usually recommended to reboot your device after clean installation of software.



    Premium Security & Bitdefender Endpoint Security Tools user