my VPN (hsselite) its not working after last update of Bitdefender

ali_zaitoun

is anyone having same issue?

my VPN (hsselite) its not working after last update of Bitdefender

Flexx

https://community.bitdefender.com/en/discussion/98651/my-vpn-hsselite-its-not-working-after-last-update-of-bitdefender

Try uninstalling and reinstalling the Bitdefender VPN

If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

Regards

ali_zaitoun

https://community.bitdefender.com/en/discussion/comment/334243#Comment_334243

it seems you didn't get what is the issue my friend

my issue with (Hotspot Shield VPN) not with bitdefender VPN,

Regards,

Flexx

https://community.bitdefender.com/en/discussion/comment/334244#Comment_334244

Got it, I thought it was Bitdefender VPN, as it uses the servers of Hotspot Shield only.

Have you tried uninstalling and reinstalling Hotspot Shield? Sometimes that resolves the issue.

Also, you can set an exception in Bitdefender.

1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/

2) Set exclusions in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/

3) Set exclusions in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393/

4) Re-enable real-time protection in Bitdefender.

Kindly let us know if issue still persists.

Regards