Hello Bitdefender community:
Please help me solve this problem attached to the image
@Gjoksi Yes, I have read these solutions previously, but they did not solve the problem
thank you
Hello again.
In that case, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Premium VPN, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Regards.
@alkhal
Hey, no problem, we are here to help each other.
Cheers. 🙂
Hello.
Follow the steps from this article:
@Gjoksi Thank you and I appreciate your interest in solving this technical problem
This technical problem has not been solved yet - is there anyone who can help me? Thank you
@alkhal ,
Did you contact Bitdefender Support, as suggested by @Gjoksi in his reply to you?
Please keep us posted on your progress in resolving this issue. Thank you, and have a great day.
Regards,
Phil
The nice thing is that you noticed that the post was duplicated, and they did not notice that my problem has not been solved yet?!!!!!! I contacted technical support and communicated with me via email, but nothing new
I am sorry to hear that. Can you provide your Support Ticket number? @Alexandru_BD , the Forum Administrator, will be able to check the status of your Support Ticket and let us know.
Have a great day.
Yes, @alkhal please provide me with the ticket number so I can ask my colleagues to prioritize your request.
None of the troubleshooting steps helped? Have you tried all suggestions provided so far?
Thanks @garioch7
@alkhal kindly be advised I have deleted the duplicate thread. When you see this message, please provide me with your ticket number, so I can check the status.
Thank you.
