Email Scanning Rule

LB

We have Gravityzone Email security. I am looking for the rule that automatically scans all emails with attachments since I am getting complaints that sometimes it takes an hour to get the file.

Andrei_S Enterprise

Hello LB,

You can deactivate the notification sent to users when an attachment is scanned so users will not be notified in advance about this and receive the emails when the scanning is complete.

You can do so by unticking the checkbox for the Enable notifications to recipients whose emails are in the sandbox queue following this document: https://www.bitdefender.com/business/support/en/77209-294990-sandbox.html#UUID-6bb3a6bb-3a04-e772-80b4-92a60324afed_section-idm4587458722840033357986724746

If you still need assistance you can also reach out to our Enterprise Support Team: https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Kind Regards,