Activating Cryptomining Protection on Website

Allfiredupnz

I have gone to Bitdefender website to activate as per the jpg of email, however, www.central.bitdefender.com image below is a totally different screen to the one shown in the image in second jpg image. I am really confused - can someone please help. Thanks

bitde

Alexandru_BD

Hi,

To add here, kindly check the Bitdefender version as well. Cryptomining Protection was made available with the build version 27.0.30.136, and we are currently at version 27.0.30.140 released on March 4, 2024.

The below article shows you how to manually update the Bitdefender security solution installed on your Windows computer:

https://www.bitdefender.com/consumer/support/answer/32196/

Make sure to restart your device, regardless if you already have the latest version or recently updated following this post. Let us know if Cryptomining Protection is displayed afterwards.

Regards,

Alex

Allfiredupnz

Yaye !!!!! Finally sorted 😎. It was all about restarting my device!! 🙄 I turn it off every evening, however, it seems that I hadn't done that for a couple of days.😆 Go figure <:) Must be old age, lol. 😏 Thank you all for your advice and patience. Nyrene 😀

TaxiMagicien42

Hello @Allfiredupnz

I invite you to consult the discussion below where the subject has already been discussed.

Bitdefender now includes Cryptomining Protection — Expert Community

Regards.

Alexandru_BD

Hello @Allfiredupnz,

Have you managed to enable it? The module switch is located in the Bitdefender user interface and not in Central:

Regards,

Alex

Allfiredupnz

Hi Alexandru_BD

Still can't find it on interface. I have Total Security and these are the only categories I have as per my screenshot. I am not sure if I am doing this right?

TaxiMagicien42

Hi @Allfiredupnz

Let me intervene to tell you that according to your screenshot, the "Cryptomining Protection" module should be located just below the "Antivirus" module as shown in the screenshot transmitted by @Alexandru_BD.

You would have to go up "the blue line" (located on the right of the Bitdefender GUI), to check if the "Cryptomining Protection" module is present.

To help you visually, I attach two screenshots.

Regards,

Allfiredupnz

Yaye !!!!! Finally sorted 😎. It was all about restarting my device!! 🙄 I turn it off every evening, however, it seems that I hadn't done that for a couple of days.😆 Go figure <:) Must be old age, lol. 😏 Thank you all for your advice and patience. Nyrene 😀

TaxiMagicien42

Good morning @Allfiredupnz

I am delighted to see that you have succeeded!

Sometimes you must persevere. 😃

Regards,

Alexandru_BD

Alright, well done and thanks for following up @Allfiredupnz !👍️

So, to sum it up, if anyone using a Bitdefender product that includes Cryptomining Protection (Total Security, Premium Security, Premium Security Plus, Ultimate Security, Ultimate Security Plus) can't find the feature in the UI, make sure to update to the latest version and restart your device afterwards, and it should appear there.

Regards,

Alex