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Windows7 Will Not Recognise Since Update

macharho
macharho
in Installation

Since an automatic update to BitDefender 2011, Windows 7 security panel does not recognise either the antivirus or firewall as turned on. It puts up a panel asking to run an exe file. BitDefender says that it is turned on.

Comments

  • Unknown
    Unknown

    Hello,


    First of all please clarify this sentence for me:

    It puts up a panel asking to run an exe file.
    . What do you mean by that ? Can you post a screenshot of that message ?


    Also follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Looking forward to your answer!


    Regards,

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