Bitdefender Internet Security 2011

Hi there gang, I have a 3pc license for bitdefender internet security 2011 and am trying to install on a second computer which is my desktop.


When I enter the license number I click submit/register and it comes back telling me it is valid and I have 692 days remaining. I then proceed to install as a previous customer and I enter my password (which i have changed) and it tells me that the license i entered is invalid which is to me bull.


I have sent an email to them but as yet no ack from them.


What have i done wrong here.


dogpound

Comments

  • Hello Dogpound,


    I have received your PM with the two screenshots. I have sent you an email with instructions on how to resolve the issue you encounter. Please confirm in this topic if the issue is resolved.


    Ticket ID: 201105291010855.


    Also I have merged the first support query you sent us with the ticket I've created.


    Looking forward to your answer!


    Regards,

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