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Real Time Protection

Options
mitsy95
mitsy95
in Installation

Hi


I have just purchased and installed bitdefender 2011 internet security. On the security status it flags up in red that the real time security is not enabled. When I click fix it comes up failed, but when I go to option the real time box is ticked an enabled. I am running windows 7 64 bit and my computer says it cannot find any anti-virus? I hope I am not to regret going back to bitdefender as my old anti-virus ran out today!


Many thanks for a prompt reply.


Help!

Comments

  • nikki605
    nikki605
    edited June 2011
    Options

    Welcome to the forum. :)


    What "old" antivirus product did you have installed and MOST importantly, how did you remove/uninstall it before installing BD?


    The most common cause of the problem you describe is a conflict between BD and leftover fragments of another antivirus product, so we need to make sure the old product was completely removed.


    Regards,

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