[resolved] Warning - Mac Version Cannot Be Uninstalled

A warning to all (potential) Mac Users evaluating bitdefender Antivirus for Mac:


bitdefender Antivirus for Mac cannot be uninstalled


The provided uninstaller ****** does not work AND bitdefender staff is not providing any instructions for manual uninstall. They seem to be in stealth mode . This problem is known since the beginning of August 2011.


See http://forum.bitdefender.com/index.php?sho...mp;#entry125561 for (a bit) more information.

Comments

  • We've tested what you reported and the uninstall ****** works properly but with one note: it must be run twice and reboot the system after each run.

  • nanosk
    edited November 2011

    Lucky enough the german support staff found this bug reproducible and sent me a link to a working bitdefender uninstaller.


    German support also told my to run it twice and reboot in between. But I did not find this documented in the german or english user guide nor on your website.


    Thanks for your help. But I am with Kaspersky now.

  • Hi


    Thank you for your feedback.


    Do you have a ticket ID created in the system?


    I want to know about that solution discovered by the german team.


    Have a nice day.

  • Unfortunately I'm facing the same problem. I can't remove 'Bitdefender for Mac' from my iMac. Downloaded the latest version from the website (January 4th, 2012 18:40), tried to UNinstall the software but it installs immediately. Reboot between the two sessions as advised but nothing works!


    • Bitdefender for Mac 2.10 (2.10.3864)
    • OS X (10.8.1)


    Is there another fix which I didn't find on your website?


    Thanks,


    ALE

  • Hello :)


    Welcome to the forums!


    In about 5 minutes I will send you a PM with further instructions.


    Have a great day!

  • Hi


    Im having the same problem as "Ale" and using the same software versions. Any chance I could also receive further instructions please??


    Thanks

  • Hello :)


    Welcome to the forums!


    In about 5 minutes I will send you a PM with further instructions.


    Have a great day!


    I am also having the same problem, please send me further instructions. Thanks.

  • Hello :)


    Welcome to the forums!


    In about 5 minutes I will send you a PM with further instructions.


    Have a great day!


    Hi


    I'm facing the same issue. Uninstaller included in the .dmg is not working.


    OSX version : 10.8.2


    BitDefender version : 2.30.5075


    Could you let me know the fixed procedure to uninstall BitDefender for mac ?


    Thanks.


    Regards

  • I have seems problems (

  • rootkit
    rootkit ✭✭✭

    Hello everyone :)


    Please check you PM, I have send you further instructions.


    For other requests, please open a new topic.


    Take care.

This discussion has been closed.