Can't Internet Bank

jamestec
edited July 2012 in Safepay

Hello,


PaySafe is quite nice along with the overall sturdiness, feature-filled and partially cross-platform Bitdefender 2013.


But I recently tried to do some Internet Banking with PaySafe, but it wouldn't open the new window that would allow me to login.


The site I tried is;


Bank West (AU)


When you try to press on the orangey button "Go>", nothing happens in SafePay, but if I was to try it in Google Chrome or any other Browser, a new window would pop up and let me login.


Not sure why it wouldn't work, but maybe because SafePay only allows Tabs, not seperate Windows.


Sincerely,


Jamestec.


Edit:


I have;


Bitdefender Total Security 2013


Windows 7 64 Bit.

Comments

  • I have this same on the www.inteligo.pl or www.ipko.pl


    When i'm clicking "login" nothing happens.

  • Christian, where are you? :)

  • rootkit
    rootkit ✭✭✭

    Hi :)


    I am right here.


    On the other browsers, you can log in? Mozilla Firefox, Google Chrome, Opera, Internet Explorer, Apple Safari :)


    Thank you!

  • jamestec
    edited July 2012

    I only have Internet Explorer, Firefox and Chrome.


    For all three, logging into Bank West (AU) works.


    Firefox and Chrome open a new window for the login details, whereas Internet Explorer opens a new tab.


    Safe Pay doesn't open anything.

  • Hi James. Just to be sure. What browser and version are you using with this? smile2.png

  • I got Internet Explorer 9.0.8, Firefox 14.0.1 and Google Chrome 21.0.1.


    Mostly use Google Chrome 21.0.1.

  • I only have Internet Explorer, Firefox and Chrome.


    For all three, logging into Bank West (AU) works.


    Firefox and Chrome open a new window for the login details, whereas Internet Explorer opens a new tab.


    Safe Pay doesn't open anything.


    I have the same problem with my main banking site...Safepay won't open the "new window" sign in page that the browsers do. Is there a way to tweek Safepay to do this Christian?


    Thanks, Graham

  • But I recently tried to do some Internet Banking with PaySafe, but it wouldn't open the new window that would allow me to login.


    The site I tried is;


    Bank West (AU)


    When you try to press on the orangey button "Go>", nothing happens in SafePay, but if I was to try it in Google Chrome or any other Browser, a new window would pop up and let me login.


    The latest version (about to be released) should fix this. Basically the "allow an URL to open a popup" policy is now scanning for both parent and popup URL, and if either one of them is marked as bank, the popup will open in a new tab.


    Regards,


    Cristian