Windows 8 & Autoscan

Same problem here. Ran the repair utility and it did not fix the issue. Not sure what to do????

Thanks for the prompt support when there is major OS change, which has been well advertised early enough for developers to prepare and your program is not ready for it. " />

Also, bitdefender 2013 does not appear to be recognizing network adaptors.....so your firewall is up the creek too!!!!

I have the same problem.

I upgraded from Win7 Home Premium 64Bit to Win8 Pro 64 Bit.

Autoscan function stopped working.

I've upgraded to Windows 8 64-bit. Since then, Bitdefender shows that it is not set to anti-virus autoscan. When I attempt to click that button 'on' it flips right back to off. The user/auto button is also stuck on user. When I push auto, it flips right back to user.

Hi I had the same problem, I initially ran the BitDefender repair and this didn't fix it.

I ran the BitDefender 2013 removal tool and that didn't remove the program properly.

What I did to fix the problem is downloaded the Bitdefender setup program for my verson and ran this, Windows 8 said this program is already installed, I was prompted to repair or uninstall, so I ran uninstall first which did remove BD, I then installed it again after a restart and now everything is fine.

Hi I had the same problem, I initially ran the BitDefender repair and this didn't fix it.

I ran the BitDefender 2013 removal tool and that didn't remove the program properly.

What I did to fix the problem is downloaded the Bitdefender setup program for my verson and ran this, Windows 8 said this program is already installed, I was prompted to repair or uninstall, so I ran uninstall first which did remove BD, I then installed it again after a restart and now everything is fine.

I can confirm this works and solves the issue.

I went to the bitdefender site, downloaded bitdefender total security 2013 (you should obviously download the product you use) through the 'Try it Free' button. After running it it told me I already had bitdefender installed and to install it would first need to uninstall my current installation. I then got the option to repair or uninstall, I chose uninstall. It uninstalled, I rebooted, then it installed again and the anti-virus autoscan seems to be functioning fine now.

And also confirmed. Slight difference, got the downloaded install file to uninstall when it alerted about 2013 being already installed, however, I also downloaded the full version here;

http://forum.bitdefender.com/index.php?showtopic=35430

and reinstalled from that full version file. I did not install by downloading via the trail exe, due to previous problems using such a system. Up and working, all facets.

Jeff

Ah, nice to know about that link, think I'll bookmark it! Thanks

Hello

For the current situation let's try something else.

1. Reboot you PC in Safe Mode with Networking.

[How to restart in SAFE MODE With Networking]

- Restart the computer;

- Press the "F8" key several times before Microsoft Windows begins to load; you need to press "F8" until you will be displayed a text menu;

- Select "SAFE MODE With Networking"

Download sand save this file on your Desktop:

http://www.mediafire.com/?jqmiv3td5k4w6aj

Now, put the saved file here:

C:\Program Files\Bitdefender\Bitdefender 2013\settings

Choose Yes when Windows prompts to replace the current file.

Reboot in Normal Mode and let me know if everything is OK now.

Thank you!

Nice Windows 8 support, KB article