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Impossible To Finish Installation

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padebol
padebol
edited January 2022 in Mobile Security

Hello


I just updated my bitdefender subscription on PC and also registered for the mobile version on android. But I have an issue after installing the app on my galaxy S3 under jelly bean. When starting the app, I am requested to enter my bitdefender credentials, when doing so I have an error "unknown error has occurred", same issue when I try to create a new account.


Do you know what can be wrong?


Thanks and regards

Comments

  • zeus.bd
    zeus.bd ✭✭✭
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    Hello,


    Recently there have been some networking issues across America that might have affected also some of our service.


    Could you please tell us if the problem persist even today ?


    Thank you ,


    Daniel.

  • padebol
    padebol
    Options

    Hello


    this is working now!


    Thanks

  • zeus.bd
    zeus.bd ✭✭✭
    Options

    Thanks for the feedback.


    Good to know things are ok now.


    For any other issues please open a new topic.


    Best regards,


    Daniel.

This discussion has been closed.

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