Slow Internet With Bitdefender Antivirus 2013

I am also having the same problem, and anti-virus programs still blocks my number.

I have a topic here in this area, and not even bothered to respond. The support of this anti-virus is horrible.

Sincerely regretted having bought a license. I do not recommend anyone to download or pirate

Tech Support is awful, my bit defender always goes back to user mode, it turns off by itself, i also found that it not only slows down my internet browser but blocks churches´s websites without reason, and rignt now my computer slows down without reason, after cleaning a trojan i got cause bit defender was off, and since feb 15th i cant get tech support to help me, i had been following their commands until 6 days ago that they ran out of things for me to do and decided to ignore all my emails, it seems a lot of ppl has issues with tech support.

Hi,

BD products have the devil inside...but if you read some posts here(forum) or here, about proper installation/uninstallation, you'll probably beat him.

Regards

Sure, i followed your link and got....thousands pages to read, perhaps better an exorcism? Or tell bit defender that not all churches are evil.

Still waiting for tech support, amazing already 9 days without news for an issue i reported for first time in feb. 15th.

They should be ashamed of call themselves tech support.

Hello,

@ MarthaMenacho :

@ berryracer :

Please post here your ticket ID's. I can't find them in the system.

@ CesarA :

Your original post does not refer to browsing slowdown. Please check your post: http://forum.bitdefender.com/index.php?showtopic=42327 and reply there. I did not receive any message from you until now.

@ gizbug :

If you run multiple security solutions with real-time protection as you mentioned in your first post here http://forum.bitdefender.com/index.php?sho...st&p=179106 , then it could cause browsing and system slowdown. Please remove all other security solutions.

Looking forward to hearing from you all.

The exorcism didnt help, so I tried a slight variation of your plan C.

Norton Online Back up is not an antivirus or firewall app but i still uninstalled it with Revo Forced Uninstalling, ran the CCleaner, checked for windows updates even if they are on automatic and did the repair with bit defender.

I didnt want to risk to uninstall bit defender, i only have 26 days left of my license, im still wandering if they are waiting for it to be over to dont have to address my problem, i had about 55 days when i asked for help for first time.

BTW still having issues.

[sighs]

This is an old unresolved issue...thus you have to follow (your) plan B, "exorcism".

If this won't work, you should go to (my) plan C:

Uninstall BitDefender using the proper tool (for BD Win 8 use its own "uninstall" shortcut).

Run (again) the proper uninstallation tool(s) for your previous antivirus/firewall app(s).

Then use "CCleaner" (it's free) on Registry mode to clean the registry.

Restart and set Windows Defender and Windows Firewall ON (if not so).

Then update Windows with the latest updates and restart.

Finally, install again BD using offline installer, with no internet connection.

Then connect to internet for activation, update BD aaand restart.

If, after all (piece of cake) above steps, there is no result, you have to wait for plan D : may God (BDsupport) help you...

Regards

When will this company address and fix this issue?

In the next version.......hopefully

thank you, looking forward to hear from you,

Hello,

@ MarthaMenacho :

I've found your ticket ID and I will get back to you with a solution today, by e-mail.