Forgot File Vault Password.

lintuyau
lintuyau
edited October 2012 in File encryption

Hello,


I've forgotten the password of a file vault. How can I retrieve it?

Comments

  • camarie
    camarie Principal Software Developer BD Staff
    Hello,


    I've forgotten the password of a file vault. How can I retrieve it?


    AFAIK, you cannot; there is no recovery info. There's still a chance I might be wrong.


    I'll send an email to driver guys and I'll let you know.


    Regards,


    Cristian

  • Svenni212000
    Svenni212000

    Sorry I'm OT now, but this made me really unsure. If there are stored recovery information to the filevault, that would mean there are a backdoor to the program. And that my friends is a huge security flaw in my mind. For a company aiming to be the best in PC and online security, I realy hope there's not any masterkey or backdoor to any of BitDefenders encryption services.

  • Georgia
    Georgia ✭✭✭

    Hello everyone,


    Due to security reasons, the password chosen for file vault is embedded within that vault. If you forget the file vault password there isn't a way to recover it.


    Please feel free to contact us with any additional questions or concerns.


    Have a lovely day! :)

  • zhulin
    zhulin

    Thank you for sharing. Hope you will share more ideas and pictures, I wish you good luck.


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  • dwaynnyt
    dwaynnyt

    Thanks. Since there's nothing else left to do here if we forgot the password, would re installation be the last option? smile2.png

  • Georgia
    Georgia ✭✭✭

    Hello,


    Reinstalling Bitdefender will not help recover the password for your file vaults. They are separate files.


    Thank you for your understanding.

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