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File encryption

All my files encrypted
Hi , All our network affected with ransomware attack, now all my files are got encrypted and file name changed to [E856560D-2989].[globalport@tuta.io].DLL Kindly help me out in this. Thanks Regards
Vault File Password Always Invalid.
Hello all, I'm coming from a format and a fresh installation of Windows 7 64bit but I'm facing a strange issue. I'm trying to open a vault file that was working fine until the last time i accessed it (1 month ago) and I get that the password I type is invalid and that it must be at least 8 characters long. I'm typing…
Vault Failed To Open
HI, I am using Total Security 2013, I had created a vault File and have been using it for past few months, Until past two days, it has refused to Open. When Input the Password, I get a pop up saying BIT DEFENDER TOTAL SECURITY The open operation failed. I am sure that i am putting the correct password because i use almost…
Vault Backup
Hi, Can I safely keep my .bvd file in my Google Drive folder so that it automatically gets backed up to Google Drive? Then, if my hard drive fails, and my only copy of the bvd file is on Google Drive, can I download that file to my new computer and be able to access and open the bvd file? Can I backup the .bvd file to an…
File Vault Won't Open
I cannot create and open any vaults. I used a simple password 12345678, but still get the error. The status of the file vault is unmounted. See screen prints. /applications/core/interface/file/attachment.php?id=12325" data-fileid="12325" rel="">file_vault.pdf
File Vault Won't Open
I upgraded my Bitdefender to the newer version now I cannot open the file vault. I put my password in and then click open but nothing happens, except for a quick flash of the screen saying please wait while the specified vault is being processed. Is it possible that the file was corrupted in the update? Are there any…
Forgot File Vault Password.
Hello, I've forgotten the password of a file vault. How can I retrieve it?
Vault Won't Open - Maybe Corrupted
I wanted to change usb drive so i made cut-paste to another usb drive but after this it showed this. I tried to recover old file but it showed the same thing. If i double click the file it show's this If i´ll go from deck it show's this Is there possible to force open this or repair corrupted vaults?
Fail To Open Drive
When I want to create file vault, after hitting the "Create & Open" button, it says: "The file (...).bvd failed to be opened on drive (label). I tried with other drive letters and different paths but nothing changed and it still won't open. I send a log and asked BitDefender support a week ago but no one answered me. 3…
Can't Not Format The Drive
my OS is WIN8 pro 64bit,and when I use file vault wizard to create a new file ,it failed at the last step, the error message is like the attach can't format the new file. somebody help? thx
Vault Wizard Crashes
The vault wizard crashes as soon as I open it. It crashes on the file browser before I can do anything. Any idea why this is?
[resolved] Wrong Vault Directory
Hello, Accessing and Right-clicking then Properties both show that it's location is at "C:\Users\James\Games (2).lnk". This is very strange, because it's actually located on my desktop. Image: I also made a second one to see if it's only this vault that has this problem, but my newly created vault also thinks it is at…

All my files encrypted
Hi , All our network affected with ransomware attack, now all my files are got encrypted and file name changed to [E856560D-2989].[globalport@tuta.io].DLL Kindly help me out in this. Thanks Regards
Vault File Password Always Invalid.
Hello all, I'm coming from a format and a fresh installation of Windows 7 64bit but I'm facing a strange issue. I'm trying to open a vault file that was working fine until the last time i accessed it (1 month ago) and I get that the password I type is invalid and that it must be at least 8 characters long. I'm typing…
Vault Failed To Open
HI, I am using Total Security 2013, I had created a vault File and have been using it for past few months, Until past two days, it has refused to Open. When Input the Password, I get a pop up saying BIT DEFENDER TOTAL SECURITY The open operation failed. I am sure that i am putting the correct password because i use almost…
Vault Backup
Hi, Can I safely keep my .bvd file in my Google Drive folder so that it automatically gets backed up to Google Drive? Then, if my hard drive fails, and my only copy of the bvd file is on Google Drive, can I download that file to my new computer and be able to access and open the bvd file? Can I backup the .bvd file to an…
File Vault Won't Open
I cannot create and open any vaults. I used a simple password 12345678, but still get the error. The status of the file vault is unmounted. See screen prints. /applications/core/interface/file/attachment.php?id=12325" data-fileid="12325" rel="">file_vault.pdf
File Vault Won't Open
I upgraded my Bitdefender to the newer version now I cannot open the file vault. I put my password in and then click open but nothing happens, except for a quick flash of the screen saying please wait while the specified vault is being processed. Is it possible that the file was corrupted in the update? Are there any…
Forgot File Vault Password.
Hello, I've forgotten the password of a file vault. How can I retrieve it?
Vault Won't Open - Maybe Corrupted
I wanted to change usb drive so i made cut-paste to another usb drive but after this it showed this. I tried to recover old file but it showed the same thing. If i double click the file it show's this If i´ll go from deck it show's this Is there possible to force open this or repair corrupted vaults?
Fail To Open Drive
When I want to create file vault, after hitting the "Create & Open" button, it says: "The file (...).bvd failed to be opened on drive (label). I tried with other drive letters and different paths but nothing changed and it still won't open. I send a log and asked BitDefender support a week ago but no one answered me. 3…
Can't Not Format The Drive
my OS is WIN8 pro 64bit,and when I use file vault wizard to create a new file ,it failed at the last step, the error message is like the attach can't format the new file. somebody help? thx
Vault Wizard Crashes
The vault wizard crashes as soon as I open it. It crashes on the file browser before I can do anything. Any idea why this is?
[resolved] Wrong Vault Directory
Hello, Accessing and Right-clicking then Properties both show that it's location is at "C:\Users\James\Games (2).lnk". This is very strange, because it's actually located on my desktop. Image: I also made a second one to see if it's only this vault that has this problem, but my newly created vault also thinks it is at…