Bitdefender Is Not Working!

Hello,

Welcome to the Bitdefender forums.

We recommend you to uninstall Bitdefender Free Edition using this specific uninstall tool:

http://www.bitdefender.com/files/Knowledge...installtool.exe

Access the link and when the window with the Bitdefender file appears, please choose the 'Save' option. Save the tool on the PC, then run it (if you are using Windows Vista/7/8, right-click on the Gonzales_uninstalltool.exe application file and select "Run as Administrator"). Restart the computer when prompted.

If the issue persists, please run this tool in Safe Mode.

We are here for you should you require further assistance.

When i active uninstaller it worked but only at additional tools it was X ,Don't know why.And it never asked for restart but still this stupid problem is here I opened msconfig in run and it doesn't say that bitdefender is active when windows start because he isn't on a list but i still don't know what is happening? Sorry if im boring

OK, so Bitdefender is not in msconfig ............ open task manager and look to see if there are any Bitdefender entries there.

It is possible that the Windows Security Centre is reporting incorrectly, it often does this.

What Windows version are you running?

Looks good to me ))

The Windows Security reports do get stuck sometimes. It happens no matter what AV you use.

I haven't used XP for a while, but I think you can refresh the security report.

There may be a button there that says " turn off reports for antivirus". If so tun it off, restart your PC, then turn reports on again.

@ Killerrock

Be advised that having some red "x" exceptions while running the Bitdefender uninstall tool is normal. The program searches for all Bitdefender entries. Since some of them were already removed when you ran the previous removal tool, the program skipped the additional removing tools, thus resulting the messages you notice on the interface. This is how the Bitdefender uninstall tool works.

Next, you can refresh Windows Security Center checking list:

a ) Go to Start -> Control Panel and open Administrative tools. From here click on Services;

b ) Go to "Security Center" service and double click on it. Now click on Stop, then Apply and OK to save the changes.

Note: the Service will start automatically next time you will restart your computer, so you only stop it until reboot;

c ) Search on the list for "Windows Management Instrumentation" service, double click on it, stop it and click OK;

d ) Now please browse to C:\Windows\System32\wbem\ and remove the "Repository" directory;

e ) Reboot and check if the issue still occurs.

I hope this information helps. Please feel free to reply should you have other questions or concerns.

You're welcome, glad it worked Thanks for posting back with your results.