Product Downgrade Procedure Query

I am changing to Antivirus Plus this year since I have a very solid hardware firewall which passes every known test I can subject it to. So having tried out Antivirus Plus for a while I have decided it is suitable for my needs.


The question I have is quite simple and will probably result in a yes/no answer.


When the BDIS license expires, will a currently installed copy of Internet Security be able to automatically be able to switch to Antivirus Plus if I enter my purchased Antivirus Plus key?


If not, I know what to do to clean up properly before installing AV+.


Thanks for any guidance on this.

Comments

  • ticket opened 2014043013460002.

  • Hello,


    For any product change, you will have to contact our colleagues from Commercial Support Team.


    You will receive an answer via that ticket ASAP.


    Thank you!

This discussion has been closed.